Stop Running Your Business Out of WhatsApp and a Spreadsheet
HomeHub Office: quotes, jobs, invoicing, scheduling and admin that chases itself. One monthly price for up to 3, 8 or 20 people, no per-message fees. We built it to run our own business. Now you can run yours on it.
You know the feeling. A customer calls while you're up a ladder. You quote off the back of an invoice book. An invoice sits unsent for three weeks because the paperwork happens at 9pm, if it happens at all. Meanwhile the software that's supposed to fix this charges you per person, per text message, per extra login, and buries the useful bits behind the priciest plan.
We had the same problem running our own installs across Sussex. So we built the system ourselves. Now we're opening it up to other local trades.
Everything Your Admin Needs, In One Place
Quotes That Get Accepted Online
Send a quote from your phone. The customer accepts it with one tap on their own device. No chasing, no printing, no "did you get my email".
Jobs, Scheduling and Your Team's Diary
See every job, every visit, every engineer's day, in one diary. No double-booking, no forgetting who's where.
Invoices That Chase Themselves
Invoice on the spot, get paid faster, and let the system politely chase anyone who forgets, so you don't have to make that awkward call.
Every Call, Text and Email in One Timeline
Every enquiry and email logged against the customer automatically, and calls and texts too once your business line is connected (Pro). Nothing gets lost because it was on someone's personal phone.
Service Plans and Repeat Work, Automated
Annual maintenance, recurring contracts and repeat visits scheduled and billed automatically: steady income without you having to remember.
AI That Actually Does the Admin
Drafts replies to enquiries, chases invoices, flags jobs that finished but never got invoiced. It writes, you press send. Nothing goes out without you.
From First Quote to Money in the Bank
Seven real screens from HomeHub Office, in the order a job actually happens. Click through them in order, and tap any screen to see it full size.
1. Price the job and see your margin before you send it
Put your cost against each line and the quote works out the profit and margin as you go. That panel is for you only: it never appears on the customer's PDF.
- Once it's sent, you can see when the customer opened it and how many times.
- Every call note, text and email about the job sits underneath, so anyone in the office can pick it up.
2. The customer says yes on their own phone
Your customer gets a link to their quote with your company name at the top. They type their name to accept, and can tick a box asking you to start within their 14-day cancellation period.
- No printing, no scanning signatures, no "did you get my email?".
- If they're not going ahead, they can say no and tell you why, or ask you a question instead.
- The acceptance, with their typed name and the time, is recorded on the quote.
3. Every visit in one diary
Book visits against a job and they appear in the calendar: the next fortnight as a list, the whole month as a grid underneath. Every entry opens the job, with a one-tap link for directions to the address.
- Two-day installs, quick service calls and surveys all in the same place.
- Tap an empty day to start a job already dated for it.
4. Invoices and quotes that chase themselves
When an invoice goes overdue, the system emails a friendly reminder with a copy attached three days after the due date, then a firmer one once it's ten days late. Quotes that go quiet get two polite follow-ups and a reminder just before they expire.
- Every automatic message starts in "ask me first" mode: the system proposes the day's reminders and you approve them in one tap. Switch any rule to live once you trust it, and it sends without asking.
- Every reminder lands on the customer's record, so you know exactly what's been said before you pick up the phone.
- Reminders go by email, so your email sending has to be set up first. A brand-new account can't send email until it is, and we'll help you connect it.
5. A list of everything that's slipped through the cracks
The review checks your own records for money left on the table and puts it on one page, with the amount at stake next to each item:
- A job marked finished with no invoice sent.
- A quote the customer accepted that never became a job.
- An invoice written but left sitting in draft.
- A visit in the next two days the customer hasn't confirmed.
Every line is a plain fact taken from your data. Nothing is guessed.
6. Repeat income that bills itself
Put customers on monthly, quarterly or annual plans: boiler care, landlord gas safety checks, maintenance visits. On the billing date the plan raises its own invoice and emails it to the customer.
- The page shows what your plans bring in a month and a year, and what's billing in the next 30 days.
- Offer a plan and it stays "pending", charging nothing, until the customer says yes.
- Plan invoices start in "ask me first" mode like every other automatic message; switch them to live and they go out on the day.
7. Know what you're actually making
Income, expenses and profit for the year so far, an estimate of the tax to put aside (corporation tax for a limited company), who owes you what and for how long, and an eight-week cash flow forecast.
- Tick a visit as done and the round trip goes in as mileage at HMRC's approved rate.
- At year end, one button bundles your invoices, expenses, mileage and receipts for your accountant.
These are real HomeHub Office screens, running a demo account for a made-up firm, Downs Valley Plumbing & Heating Ltd. Every customer, address, phone number and figure in them is invented. Your own account shows your company name in the same places.
Built By a Trade Business. Not Sold to One.
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One Flat Price One price covers up to 3, 8 or 20 people, with no per-SMS charges and no fee for every login. The big platforms add these up until a small team is paying £150-350 a month for things that should be included.
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AI Admin Included, Not an Upsell Most competitors put their AI features behind the most expensive plan. Ours is included from day one, and it runs on our own infrastructure, so your customers' data is never sent to a third-party AI company.
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We Migrate Your Data For You Your existing customer list and job history, moved in for you as part of onboarding. No spreadsheet wrangling on your end.
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Real Local Support A phone call to someone in Horsham who understands trade work, not a ticket queue on the other side of the world.
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Built for How Trade Businesses Actually Work Every feature was built to run our own installs across Sussex, not sketched by a product team that's never done a callout.
No Surprises on the Bill
One price for up to 3, 8 or 20 people, no per-message fees, no contract. Every plan includes your own web address, UK support from Horsham and free data migration.
Starter
- Up to 3 users
- 10GB document storage
- Customers, quotes, jobs and invoices
- Online quote acceptance
- Customer portal and PDF documents
- Card payments: a pay link on every invoice
- Your own address at yourcompany.hhssuk.com
- AI-assisted admin: drafts and chasers
Growth
- Up to 8 users
- 50GB document storage
- Everything in Starter
- Service plans and recurring billing
- Gas and electrical certificates: CP12, EICR, EIC and minor works
- Equipment records and service-due reminders
- Your own domain and email address
- Bank feed reconciliation and passkey login
Pro
- Up to 20 users
- 200GB document storage
- Everything in Growth
- API access and desk phone integration
- More than one property per customer: landlords, letting agents, holiday lets
- Community scheme tools
- Priority support
Prices are per business, not per person, with no VAT added. Extra users are £5 each a month beyond your plan and extra storage £2 per 10GB. Sign up online in minutes; we migrate your existing customer data for free. Need more than 20 users, or your own dedicated setup? Talk to us about Enterprise. Subscriptions are governed by the HomeHub Office Terms of Service.
Frequently Asked Questions
How is this different from Tradify, ServiceM8 or Fergus?
Those charge per user or per job volume, and stack extra fees on top for SMS, timesheet users or extra logins. Most also lock their AI and automation features behind their most expensive plan. HomeHub Office is one monthly price per business, covering up to 3, 8 or 20 people depending on the plan, with AI-assisted admin included, not an upsell.
Who is it built for?
Small, owner-run trade and home-service businesses anywhere in the UK: electricians, plumbers and heating engineers, gas engineers issuing CP12s, gardeners and landscapers, cleaning companies, alarm and smart-home installers. It runs in the browser, so where you are makes no difference; support is a phone call to Horsham. Built and used daily by a real trade business, not designed top-down for a large enterprise buyer.
Is my customer data used to train AI or shared with a third party?
No. All AI processing runs on our own infrastructure, never a third-party AI vendor, and nothing is ever sent to a customer automatically. The AI drafts, a human presses send.
Do I need to migrate my existing customer list myself?
No. We migrate your existing customers, jobs and history for you as part of onboarding, at no extra cost.
Is there a contract?
No lock-in. Monthly, cancel any time. Sign up online with a card, running the same day. The full terms are short and in plain English: HomeHub Office Terms of Service.
What happens after I sign up?
You choose a plan, enter your company name and email, and pay by card through Stripe. Your own HomeHub Office is then built automatically at your-company.hhssuk.com, usually within a few minutes, and you set your password from the link on the confirmation page. Want a walkthrough first? Call 01403 626006 and we'll show you the system on a real screen.
Is there a free trial?
No free trial, but no contract either: it's billed monthly and you can cancel at any time. If you'd rather see it before paying, call us for a demo.
How do I change plan?
Call or email us. A move up takes effect straight away and the difference for the rest of the month is charged pro rata. A move down takes effect from your next billing date, as long as your users and storage fit the smaller plan. The system itself tells you when you've reached a feature that's on a higher plan.
What do I have to set up myself?
Nothing technical. Your account is built automatically when you pay. Email sending, texting, card payments, the bank feed and passkey login are each connected by us on a short call, about ten minutes each, so they aren't live the minute you sign up. Your customer list and job history are migrated by us too.
Stop Doing Your Admin at 9pm
See the system for yourself. No sales call, no pressure. Just a look at how it could run your admin.