You know the feeling. A customer calls while you're up a ladder. You quote off the back of an invoice book. An invoice sits unsent for three weeks because the paperwork happens at 9pm, if it happens at all. Meanwhile the software that's supposed to fix this charges you per person, per text message, per extra login, and buries the useful bits behind the priciest plan.

We had the same problem running our own installs across Sussex. So we built the system ourselves. Now we're opening it up to other local trades.

Everything Your Admin Needs, In One Place

Quotes That Get Accepted Online

Send a quote from your phone. The customer accepts it with one tap on their own device. No chasing, no printing, no "did you get my email".

Jobs, Scheduling and Your Team's Diary

See every job, every visit, every engineer's day, in one diary. No double-booking, no forgetting who's where.

Invoices That Chase Themselves

Invoice on the spot, get paid faster, and let the system politely chase anyone who forgets, so you don't have to make that awkward call.

Every Call, Text and Email in One Timeline

Every enquiry, missed call and message logged against the customer automatically. Nothing gets lost because it was on someone's personal phone.

Service Plans and Repeat Work, Automated

Annual maintenance, recurring contracts and repeat visits scheduled and billed automatically: steady income without you having to remember.

AI That Actually Does the Admin

Drafts replies to enquiries, chases invoices, flags jobs that finished but never got invoiced. It writes, you press send. Nothing goes out without you.

From First Quote to Money in the Bank

Seven real screens from HomeHub Office, in the order a job actually happens. Click through them in order, and tap any screen to see it full size.

A HomeHub Office quote for a combi boiler replacement: line items totalling £3,510, an internal profit panel showing costs of £2,013 and a 43% margin, a note that the customer opened the quote twice, and the emails and texts exchanged with the customer
All plans

1. Price the job and see your margin before you send it

Put your cost against each line and the quote works out the profit and margin as you go. That panel is for you only: it never appears on the customer's PDF.

  • Once it's sent, you can see when the customer opened it and how many times.
  • Every call note, text and email about the job sits underneath, so anyone in the office can pick it up.
The customer's view of a quote on a phone: the firm's name, the line items and total, a box to type their full name to accept, an optional early-start tick box and an Accept this quote button
All plans

2. The customer says yes on their own phone

Your customer gets a link to their quote with your company name at the top. They type their name to accept, and can tick a box asking you to start within their 14-day cancellation period.

  • No printing, no scanning signatures, no "did you get my email?".
  • If they're not going ahead, they can say no and tell you why, or ask you a question instead.
  • The acceptance, with their typed name and the time, is recorded on the quote.
The HomeHub Office calendar showing the next two weeks of booked visits day by day, each with a time, the customer's name, the job and a directions link
All plans

3. Every visit in one diary

Book visits against a job and they appear in the calendar: the next fortnight as a list, the whole month as a grid underneath. Every entry opens the job, with a one-tap link for directions to the address.

  • Two-day installs, quick service calls and surveys all in the same place.
  • Tap an empty day to start a job already dated for it.
A customer record showing two automatic payment reminder emails for an overdue £225 invoice: a gentle reminder, then a follow-up a week later
All plans

4. Invoices and quotes that chase themselves

When an invoice goes overdue, the system emails a friendly reminder with a copy attached, then a second one once it's ten days late. Homeowners get three days' grace before the first. Quotes that go quiet get two polite follow-ups and a reminder just before they expire.

  • Every reminder lands on the customer's record, so you know exactly what's been said before you pick up the phone.
  • Reminders go by email, so your email sending has to be set up first. A brand-new account can't send email until it is, and we'll help you connect it.
The HomeHub Office review page listing four things that need attention: an accepted £1,520 quote with no job created, a finished £565 job with no invoice sent, a £65 invoice left in draft, and a visit the customer hasn't confirmed
All plans

5. A list of everything that's slipped through the cracks

The review checks your own records for money left on the table and puts it on one page, with the amount at stake next to each item:

  • A job marked finished with no invoice sent.
  • A quote the customer accepted that never became a job.
  • An invoice written but left sitting in draft.
  • A visit in the next two days the customer hasn't confirmed.

Every line is a plain fact taken from your data. Nothing is guessed.

The service plans page: 16 active plans billing £211.83 a month and £2,541.96 a year, with a table of customers on monthly boiler care and annual service plans and their next billing dates
Growth and Pro

6. Repeat income that bills itself

Put customers on monthly, quarterly or annual plans: boiler care, landlord gas safety checks, maintenance visits. On the billing date the plan raises its own invoice and emails it to the customer.

  • The page shows what your plans bring in a month and a year, and what's billing in the next 30 days.
  • Offer a plan and it stays "pending", charging nothing, until the customer says yes.
The accounts page for the year: invoiced income, allowable expenses by category, profit before tax, a corporation tax estimate, filing deadlines, and a who-owes-what list of unpaid invoices by age
All plans

7. Know what you're actually making

Income, expenses and profit for the year so far, a corporation tax estimate so you know what to put aside, who owes you what and for how long, and an eight-week cash flow forecast.

  • Tick a visit as done and the round trip goes in as mileage at HMRC's approved rate.
  • At year end, one button bundles your invoices, expenses, mileage and receipts for your accountant.

These are real HomeHub Office screens, running a demo account for a made-up firm, Downs Valley Plumbing & Heating Ltd. Every customer, address, phone number and figure in them is invented. Your own account shows your company name in the same places.

Most Small Firms Don't Lose Money on the Tools. They Lose It on the Paperwork.

A job that's done but never invoiced. A quote nobody followed up. An invoice that sits unpaid because chasing it feels awkward. None of it shows up as a loss, it just never arrives.

Work done, never billed

Finished jobs with no invoice sent are flagged with the amount at stake.

Quotes that go cold

Quiet quotes get followed up for you, and you can see who's opened theirs.

Cash stuck with customers

Overdue invoices are chased automatically, and you can see who owes what at a glance.

Software that charges per head

One flat price for up to 3, 8 or 20 people, not a fee for every login.

Why Not Just Use Tradify or ServiceM8?

Built By a Trade Business. Not Sold to One.

  • One Flat Price No per-user fees, no per-SMS charges, no per-extra-login costs. The big platforms add these up until a small team is paying £150-350 a month for things that should be included.
  • AI Admin Included, Not an Upsell Most competitors put their AI features behind the most expensive plan. Ours is included from day one, and it runs on our own infrastructure, so your customers' data is never sent to a third-party AI company.
  • We Migrate Your Data For You Your existing customer list and job history, moved in for you as part of onboarding. No spreadsheet wrangling on your end.
  • Real Local Support A phone call to someone in Horsham who understands trade work, not a ticket queue on the other side of the world.
  • Built for How Trade Businesses Actually Work Every feature was built to run our own installs across Sussex, not sketched by a product team that's never done a callout.
The HomeHub Office dashboard: today's visits, leads, quotes awaiting an answer, open jobs, unpaid invoices and quick actions

No Surprises on the Bill

No per-user charges, no per-message fees, no contract. Every plan includes your own web address, UK support from Horsham and free data migration.

Starter

£29/month
  • Up to 3 users
  • 10GB document storage
  • Customers, quotes, jobs and invoices
  • Online quote acceptance
  • Customer portal and PDF documents
  • Your own address at yourcompany.hhssuk.com
Start on Starter

Pro

£99/month
  • Up to 20 users
  • 200GB document storage
  • Everything in Growth
  • API access and desk phone integration
  • Multi-site and community scheme tools
  • Priority support
Start on Pro

Prices are per business, not per person, with no VAT added. Extra users are £5 each a month beyond your plan and extra storage £2 per 10GB. Sign up online in minutes; we migrate your existing customer data for free. Need more than 20 users, or your own dedicated setup? Talk to us about Enterprise. Subscriptions are governed by the HomeHub Office Terms of Service.

Frequently Asked Questions

How is this different from Tradify, ServiceM8 or Fergus?

Those charge per user or per job volume, and stack extra fees on top for SMS, timesheet users or extra logins. Most also lock their AI and automation features behind their most expensive plan. HomeHub Office is one flat monthly price for your whole team, with AI-assisted admin included, not an upsell.

Who is it built for?

Small, owner-run trade and home-service businesses in West Sussex: electricians, plumbers and heating engineers, gardeners and landscapers, cleaning companies, alarm and smart-home installers. Built and used daily by a real trade business in Horsham, not designed top-down for a large enterprise buyer.

Is my customer data used to train AI or shared with a third party?

No. All AI processing runs on our own infrastructure, never a third-party AI vendor, and nothing is ever sent to a customer automatically. The AI drafts, a human presses send.

Do I need to migrate my existing customer list myself?

No. We migrate your existing customers, jobs and history for you as part of onboarding, at no extra cost.

Is there a contract?

No lock-in. Monthly, cancel any time. Sign up online with a card, running the same day. The full terms are short and in plain English: HomeHub Office Terms of Service.

What happens after I sign up?

You choose a plan, enter your company name and email, and pay by card through Stripe. Your own HomeHub Office is then built automatically at your-company.hhssuk.com, usually within a few minutes, and you set your password from the link on the confirmation page. Want a walkthrough first? Call 01403 626006 and we'll show you the system on a real screen.

Is there a free trial?

No free trial, but no contract either: it's billed monthly and you can cancel at any time. If you'd rather see it before paying, call us for a demo.

Stop Doing Your Admin at 9pm

See the system for yourself. No sales call, no pressure. Just a look at how it could run your admin.