Privacy Policy

How we collect, use, and protect your personal information

Last updated: February 2026

1. Introduction

HomeHub Smart Solutions Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hhssuk.co.uk or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out our contact form
  • Request a quote or consultation
  • Subscribe to our newsletter
  • Communicate with us via phone, email, or other means

This information may include:

  • Name
  • Email address
  • Phone number
  • Address
  • Details about your project or enquiry

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited and time spent
  • Referring website

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer service
  • Provide quotes and arrange consultations
  • Deliver our smart home installation services
  • Send you relevant information about our services (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • To trusted service providers who assist us in operating our website and business (subject to confidentiality agreements)
  • When required by law or to protect our rights
  • With your explicit consent

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Request erasure of your personal data
  • Restrict processing of your personal data
  • Data portability
  • Object to processing
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

7. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic (with your consent). When you first visit our site, you'll be asked to accept or decline non-essential cookies.

We use:

  • Essential cookies: Required for the website to function (e.g., remembering your cookie preferences)
  • Analytics cookies: Help us understand how visitors use our site (only with your consent)

For full details about the cookies we use and how to manage your preferences, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

HomeHub Smart Solutions Ltd
Cook Way, Horsham, RH12 3US
Phone: 01403 626006
Email: [email protected]